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2020-21 Bulletin
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Health Care Operational Excellence

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  • Health Care Operational Excellence
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  • Overview
  • Faculty
  • Requirements

The quality and efficiency of health care systems are of increasing importance at every level and in every dimension of society. The 30-unit Master of Health Care Operational Excellence is designed to prepare students to create, lead and manage the continuous improvement of processes in clinical operations. The 15-unit Graduate Certificate allows students to take the courses that make up the core curriculum of the degree program and to then apply those credits toward the degree at a future date.

This program is designed to create thought leaders in continuous improvement, employee engagement, value-stream mapping and operational excellence. Because it is focused on continuous improvement methodologies, the curriculum offered by this degree program prepares leaders in service, health care and other operational environments to utilize a tool set that allows them to eliminate waste, innovate, and improve patient and employee experiences in St. Louis and around the globe.

  1. Graduate Certificate (15 units, 10-15 months to complete)
  2. Part-time Master's Degree (30 units, three years to complete)
Contact:Kim Simpson
Phone:314-935-2594
Website:https://sever.wustl.edu/degreeprograms/healthcare-operational-excellence

Program Director

Leroy Love
Director of Graduate Studies in Health Care Operational Excellence
MS, Missouri University of Science & Technology
BS, University of Missouri-Columbia

For a list of our program faculty, please visit our website.

Master of Health Care Operational Excellence

Total units required: 30

In order to earn the degree, a student must have a cumulative grade-point average of at least 2.70 over all courses applied toward the degree.

Course List
Code Title Units
Required: 27 units
HLTHCARE 501Introductory Overview of Operational Excellence in Health Care *3
HLTHCARE 502Facilitation Skills/Change Management *3
HLTHCARE 503Lean Healthcare Concepts, Tools and Lean Management Systems *3
HLTHCARE 504Six Sigma Concepts and Tools *3
HLTHCARE 505Healthcare Financial Models3
HLTHCARE 506Innovation Science and Human-Centered Design/Human Factors3
HLTHCARE 507Project Management in Healthcare *3
HLTHCARE 508Capstone Seminar3
HLTHCARE 509Capstone Project3
Elective: Choose 3 units
PRJM 582Developing Leadership for Professionals3
PRJM 583Human Performance in the Organization3
PRJM 584Communication Excellence for Influential Leadership3
*

Courses required to earn a 15-unit Graduate Certificate in Health Care Operational Excellence.

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